Solutions · Business

Turn a business community into a measurable membership business.

Entrepreneurship, ecommerce, SaaS and AI communities sell outcomes. We measure whether members get them, and connect that to renewals, upgrades and referrals.

Where revenue leaks

The problems we see most.

Business communities often charge premium prices and run a mix of content, events, masterminds and 1:1 support. That makes it hard to know what members are really paying for.

  1. 01

    No view of member outcomes

    Members join to build something. If they don't get an early win, they leave, and you don't know until renewal day.

  2. 02

    Premium tiers priced by gut

    Annual plans, masterminds and premium tiers are often priced without data on what members value or how long they stay.

  3. 03

    Events with no measured impact

    Workshops and masterminds take real effort. Which ones actually change retention?

  4. 04

    Referrals untracked

    Word of mouth is often the best channel, and the least measured.

What we measure

The numbers that matter for business communities.

  • Time to first win

    The strongest predictor of renewal in outcome-led communities.

  • Event attendance → retention

    Shows which events protect revenue.

  • Annual vs. monthly LTV

    Guides pricing and annual-plan offers.

  • Upgrade path to premium tiers

    Shows which behaviours lead to higher-value plans.

  • Referral source and value

    Measures and rewards your best channel.

  • Engagement by member stage

    Matches content to idea, launch and scale stages.

What we build

A member journey designed for your model.

  1. 01

    Acquire

    Tracked referral, podcast, newsletter and social links tied to each new member.

  2. 02

    Activate

    Stage-based onboarding (idea, launched, scaling) with a defined first win for each.

  3. 03

    Convert

    Premium and annual offers triggered by milestones and event attendance.

  4. 04

    Retain

    Outcome check-ins, renewal recaps showing progress made, and save flows that ask why.

Jack123

Member #4,182 · Discord + Whop

Pro
  1. Source

    Instagram

    @creator · Reel #182 · utm ig_reel_182

  2. Joined

    14 September

    via tracked invite /ig-182

  3. Activation
    • Completed onboarding
    • Viewed free resource
    • Attended welcome event
  4. Converted

    18 September

    4 days after joining · after welcome event

  5. Plan

    Pro · $49/month

    Whop · monthly

  6. Lifetime value

    $392

    8 of 12 months paid

  7. Engagement

    Declining

  8. Churn risk

    78%

    Last meaningful action · 11 days ago
  9. Next action

    Send reactivation sequence

    1. Day 0 Personal check-in from a moderator
    2. Day 3 Resource matched to their goal
    3. Day 7 Invite to this week's live session
Illustrative member · not real customer data

Questions from business operators.

Other solutions

Can you measure member outcomes?
Yes, if members report them somewhere, a wins channel, a form, a milestone role. We help you design a lightweight way to capture wins without adding friction.
We sell high-ticket programmes too. Can you track those?
Yes. Partner engagements commonly connect community data to higher-ticket offers and CRM pipelines.
Do you help with pricing?
We analyse what members value and how plans perform, and run pricing and packaging experiments where it makes sense. We don't guarantee outcomes from pricing changes.

Find the leaks in your community revenue engine

We'll analyse how members join, activate, convert and retain, then show you where the largest opportunities are.