Solutions · Business
Turn a business community into a measurable membership business.
Entrepreneurship, ecommerce, SaaS and AI communities sell outcomes. We measure whether members get them, and connect that to renewals, upgrades and referrals.
Where revenue leaks
The problems we see most.
Business communities often charge premium prices and run a mix of content, events, masterminds and 1:1 support. That makes it hard to know what members are really paying for.
- 01
No view of member outcomes
Members join to build something. If they don't get an early win, they leave, and you don't know until renewal day.
- 02
Premium tiers priced by gut
Annual plans, masterminds and premium tiers are often priced without data on what members value or how long they stay.
- 03
Events with no measured impact
Workshops and masterminds take real effort. Which ones actually change retention?
- 04
Referrals untracked
Word of mouth is often the best channel, and the least measured.
What we measure
The numbers that matter for business communities.
Time to first win
The strongest predictor of renewal in outcome-led communities.
Event attendance → retention
Shows which events protect revenue.
Annual vs. monthly LTV
Guides pricing and annual-plan offers.
Upgrade path to premium tiers
Shows which behaviours lead to higher-value plans.
Referral source and value
Measures and rewards your best channel.
Engagement by member stage
Matches content to idea, launch and scale stages.
What we build
A member journey designed for your model.
- 01
Acquire
Tracked referral, podcast, newsletter and social links tied to each new member.
- 02
Activate
Stage-based onboarding (idea, launched, scaling) with a defined first win for each.
- 03
Convert
Premium and annual offers triggered by milestones and event attendance.
- 04
Retain
Outcome check-ins, renewal recaps showing progress made, and save flows that ask why.
Jack123
Member #4,182 · Discord + Whop
- Source
Instagram
@creator · Reel #182 · utm ig_reel_182
- Joined
14 September
via tracked invite /ig-182
- Activation
- Completed onboarding
- Viewed free resource
- Attended welcome event
- Converted
18 September
4 days after joining · after welcome event
- Plan
Pro · $49/month
Whop · monthly
- Lifetime value
$392
8 of 12 months paid
- Engagement
Declining
- Churn risk
78%
Last meaningful action · 11 days ago - Next action
Send reactivation sequence
- Day 0 Personal check-in from a moderator
- Day 3 Resource matched to their goal
- Day 7 Invite to this week's live session
Questions from business operators.
Other solutions
Can you measure member outcomes?
We sell high-ticket programmes too. Can you track those?
Do you help with pricing?
Find the leaks in your community revenue engine
We'll analyse how members join, activate, convert and retain, then show you where the largest opportunities are.